Shipping policy
At Taylor Wood Crafts, every item is carefully handcrafted and packaged to ensure it arrives safely. We aim to dispatch all orders as quickly as possible while maintaining the high quality of our products.
Processing Times
Most in-stock items are dispatched within 2–5 working days.
Personalised, engraved or made-to-order items may require additional time to complete. If your order is time-sensitive, please contact us before placing your order and we'll do our best to accommodate your request.
Shipping Destinations
We currently ship throughout:
Northern Ireland
Republic of Ireland
Great Britain (England, Scotland and Wales)
If you require delivery to another destination, please contact us before placing your order and we'll advise whether shipping is available.
Shipping Costs
Shipping costs are calculated at checkout based on the size, weight and delivery destination of your order.
Any available free shipping promotions will be clearly displayed on our website.
Delivery Times
Estimated delivery times begin once your order has been dispatched.
Typical delivery times are:
Northern Ireland: 1–3 working days
Republic of Ireland: 2–5 working days
Great Britain: 2–5 working days
Please note that delivery times are estimates and may vary during busy periods or due to circumstances outside our control.
Tracking Your Order
Where available, tracking information will be provided once your order has been dispatched so you can follow your delivery.
Damaged or Missing Deliveries
If your parcel arrives damaged, or you believe it has been lost in transit, please contact us as soon as possible. We will work with the courier to resolve the issue and, where appropriate, arrange a replacement or refund.
Incorrect Shipping Information
Please ensure your delivery address is correct before completing your purchase. Taylor Wood Crafts cannot be held responsible for delays or additional costs resulting from incorrect shipping information provided at checkout.
Contact Us
If you have any questions about shipping or delivery, please contact us:
Taylor Wood Crafts
📧 taylorwoodcrafts@outlook.com
🌐 www.taylorwoodcrafts.com